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  • FAQ's

     

    Why can't I order and pay via the website?

    Great question.  We found that the mass majority of our customers did not use that feature on our past website so we made it disappear.  We prefer to speak direct with you over email or phone and handle payment and shipping that way as well. 


    When is the best time to order products? 

    Well....anytime!  But please note, depending on the time of year and the state or province you are in, we may need to send ice packs with your shipment and utilize faster shipping options to avoid any melting chocolate mishaps.  We have NEVER had it happen in all our years of business but we prefer to err on the side of caution.


    Who is the owner of Choc'oWrap?

    Cindy is her name and chocolate is her game! She loves animals and of course her family and believes in giving back to her community. She will make sure your chocolate needs are met and you keep coming back for more!


    Will your prices go up?  

    Like any other business, if the costs go up, then there is always a possibility.  For now, no increases are on the horizon.


    Where are the birthday and wedding bar wrappers you used to have?

    Great question. We now have those available for small quantities only as the majority of our business is corporate. Let us help you design the special wrapper for your special occasion!


    Do you give back to the community?

    Yes!  In fact, that is our favorite thing to do!  Not only is our team avid animal lovers; a portion of our sales goes to the Heart & Stroke Foundation!


    I saw your products at a corporate event once - what other big companies have you worked with?

    Yes you have! We have worked with so many amazing clients that it would be impossible to list them all, but some of them include: the Toronto Blue Jays, La Senza, McDonald's, Bell, Toshiba, Bayer Health, Wurth Canada, Acclaim Health, Enbridge, St. Michael's Health Group, YMCA of Alberta, TPI, etc.